I'm considering ditching my broadband. I'm with Virgin, and while the service is good, it is very, very expensive and they are putting the price up again.
I have EE mobile and have never had any problems, so I've been wondering about getting and all-you-can-eat data package and using my phone as my internet connection. I went online to see what plan I have and I was a bit miffed. The EE site doesn't work very well, but it tells me I get 3Gb data a month for £19.40/m. That's rubbish. And apparently I started a new contract in November. I have no recollection of that, I thought the last time I changed things was much longer ago.
So I rang up.
Tom was very helpful. Apparently they are having issues with their site. Well it's been like that for at least a couple of years to my knowledge. But what it didn't tell me was that I am getting some free addons and a fairly substantial discount. Like £21 discount. Yup, £21 discount off a £19 package. So I've not actually paid a penny since Nov 10th and they currently owe me £7-something. And that continues until November.
I wish I'd yaken out a 2-year plan
I think someone, somewhere, has made a mistake.