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Sometimes one can be too clever...

RogerS

RogerS

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...or When a Good Idea is not

With help from a fellow forum member, I have been trying to track down a replacement German multi-point lock. I'd tried a Google Image search of their UK search engine without success and thought 💡 ....why not change Googles default to German language and German search engine and try again ? Again, no result for the lock.

So how to get back to English ? Deleting all Google cookies seemed like the way to go. I'd used Firefox. Pretty straightforward. Or so I thought until I remembered that Firefox talks to Firefox on other pieces of kit. Like my iPad. That had gone German as well. So deleted those cookies. That worked. Sort of because some Google searches are now a mixture of German and English. I also discovered today that, almost like a virus, German has spread across to other Google apps.. I went to use Maps to find a route and that is now in German. God knows where to start with that one.

So....Not one of my better ideas.
 
Je ne comprends pas mon ami.
I am swapping between google.co.uk and google.fr frequently using the relevant search terms in the appropriate language and I get country specific results. I never have to change google’s default language.
 
AndyP said:
Je ne comprends pas mon ami.
I am swapping between google.co.uk and google.fr frequently using the relevant search terms in the appropriate language and I get country specific results. I never have to change google’s default language.
Click to expand...
You can always rely on me to take the most convoluted route.
 
If you are still stuck Rog, I speak German as does my wife (who actually is German).
 
Rodger In the past I’ve found these really helpful for trade stuff, don’t know how they deal with one off inquiries, but they do all the main German brands

Our Products

www.vbhgb.com www.vbhgb.com
If you run out of luck post an image, I have lots of the Siegenia and Roto catalogues
 
Well, I haven't seen one like that before. Have you tried removing it and seeing if there's anything stamped into the lock body that might suggest a manufacturer?
 
Trevanion said:
Well, I haven't seen one like that before. Have you tried removing it and seeing if there's anything stamped into the lock body that might suggest a manufacturer?
Click to expand...
I had the guy up from the company who fitted it and his concern (with which I agree) that if we undid it, chances were something would fall off into the bottom of the door - irretrievably - which would mean the door could not be locked shut.

The German manufacturer of the door want £700. Perhaps they made it themselves ? Vorsprung Technische and all that.
I also cannot find how to remove the handle. Maybe one undoes the multi-lock which tne exposes the handle fixing mechanism...maybthe hanle doesn't need to come off. Dunno.
 
RogerS said:
I also cannot find how to remove the handle. Maybe one undoes the multi-lock which tne exposes the handle fixing mechanism...maybthe hanle doesn't need to come off. Dunno.
Click to expand...

I would presume that the handle cover plate pops off with a prybar and then you should have access to the fixings behind that, for the lock to work with the handle you would usually need a square spindle going through the lock, so it shouldn't be possible to put the lock in after the handle.

£700 is outrageous, I would hazard pulling the lock out and attempting to repair it, a piece of timber wedged in place against the wall can act as a lock for a sliding door temporarily.
 
RogerS said:
I had the guy up from the company who fitted it and his concern (with which I agree) that if we undid it, chances were something would fall off into the bottom of the door - irretrievably - which would mean the door could not be locked shut.

The German manufacturer of the door want £700. Perhaps they made it themselves ? Vorsprung Technische and all that.
I also cannot find how to remove the handle. Maybe one undoes the multi-lock which tne exposes the handle fixing mechanism...maybthe hanle doesn't need to come off. Dunno.
Click to expand...
 
Rodger, that looks like a current 13mm eurogroove lock so shouldn’t be difficult to replace.

Look really carefully for a manufacturer stamp and also normally in a different place to the manufacturers stamp a set of reference numbers and take a photo.

what type of door is it ? Slider, lift and slid, plastic, timber…..
 
Jonathan said:
Rodger, that looks like a current 13mm eurogroove lock so shouldn’t be difficult to replace.

Look really carefully for a manufacturer stamp and also normally in a different place to the manufacturers stamp a set of reference numbers and take a photo.
Click to expand...
I have looked all over the lock and can see no writing. Possible it is on the internals, of course.
Jonathan said:
what type of door is it ? Slider, lift and slid, plastic, timber…..
Click to expand...
It's a slider
sliding doors.jpg
Trevanion said:
I would presume that the handle cover plate pops off with a prybar and then you should have access to the fixings behind that, for the lock to work with the handle you would usually need a square spindle going through the lock, so it shouldn't be possible to put the lock in after the handle.
Click to expand...
Good idea. I'll have another look.
Trevanion said:
£700 is outrageous, I would hazard pulling the lock out and attempting to repair it, a piece of timber wedged in place against the wall can act as a lock for a sliding door temporarily.
Click to expand...
It's the door on the left which can't be wedged with timber unfortunately.
 
Rodger what is the problem with the lock?
Has anyone taken the lock out to see what’s happening?
If it is quality German hardware they are not know to actually break, normally its a situation where the door needs adjusting or a gear has slipped out.
 
Jonathan said:
Rodger what is the problem with the lock?
Has anyone taken the lock out to see what’s happening?
If it is quality German hardware they are not know to actually break, normally its a situation where the door needs adjusting or a gear has slipped out.
Click to expand...
I have to admit that that was my thought but when I suggested it to the window guy he was reluctant to do that in case something fell into the bottom of the door.
 
How is the lock finding getting on?

I have not fit a lift and slide mechanism, but have adjusted a few and as has been mentioned to start of gaining access you would start by removing the handle cover which often just slide over the handle and clip in position. Once removed you can access the alen pin which holds the square bar and then withdraw the handles. After that removal of the euro cylinder /access the euro lock block, or in your case just the lock mechanism.

I have played around with a few but not that many. You might just need to line up the pins with the housings for the lock to work properly (the housing for the pins often have adjustment with an alen key or similar).

Looks like you are fitting a kitchen Roger?
 
Last edited:
The strong winds yesterday showed us that the lock pins hadn’t actually engaged thus locking the door. So nothing to lose in removing it.
 
This is the mechanism.

20241126_103734.jpg

The only ID is R10783 on the locking claw. Google yields nothing of note. I can't work out how the locking bar is actually attached to this unit. No obvious screws, allen keys etc. There also has to be set of teeth on the long bar that is driven by a cog on the unit in the picture. Something catches and prevents the full range of movement but not being able to separate the two is making life very hard.
 
@RogerS, after comparing the photo in post #9 to my own German door, it looks like the lock is already in the latched position. I attached two photos of the upper latch in my front door purely as a point of reference. My door is typical of modern doors here and have an upper and lower hook and pin latch in addition to the deadbolt in the middle.

This is what the latch looks like when the key lock opens the door.

Lock-Open.jpg


This is what the latch looks like when the key lock secures the door.

Lock-Secure.jpg


This is the upper portion of the door frame showing where the hook latch and locking pin engage.

Lock-Frame.jpg
 
Thanks, Mike, for the extra information. Mine is permanently in the 'locked' position by design as the hooks slide under the locking plates on the frame (there are three hooks). I've given the lock a good talking to and that allowed me to lock the door. It's going to stay locked as we can use the one at the other end.
 
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