Eric the Viking
Nordic Pine
- Joined
- Dec 10, 2020
- Messages
- 897
- Reaction score
- 351
I had a sales call on the landline yesterday. They're usually only sales calls, outright scammers, or relatives that can't remember our mobile numbers. Probably fewer than one call a week is genuine.
Yesterday's was surprising: from a solar system company, asking if I'd had my attic inverter serviced recently. The lass on t'other end evidently knew we have solar panels, but was very surprised when I said that I don't have any kind of inverter. She tried to tell me how they need 'regular attention' (presumably they pine for Nordic fjords otherwise), otherwise they can become dangerous (that bit is true, sadly).
Eventually I decided to release her from her bafflement, and explained they were water-heating panels, needing almost no maintenance whatsoever. We've had them for around 27 years, and they work well. Being water-filled (well, glycol), they are unlikely to cause a roof fire.
It dawned on me after the call that they most likely scan Google's satellite imagery and then use Street View to determine address and postcode. Since we have had the same landline number for almost three decades and are probably still in the (virtual) 'phone book, the rest is relatively easy.
It's not illegal, apart from the actual cold-call*. It is rather sneaky, however.
Has anybody else been approached in a similar way?
E.
*We did try the "Telephone Preference Service" some years back but it only encouraged them. AFAIK, it remains illegal in the UK to make sales cold calls to private individuals, TPS or otherwise.
Yesterday's was surprising: from a solar system company, asking if I'd had my attic inverter serviced recently. The lass on t'other end evidently knew we have solar panels, but was very surprised when I said that I don't have any kind of inverter. She tried to tell me how they need 'regular attention' (presumably they pine for Nordic fjords otherwise), otherwise they can become dangerous (that bit is true, sadly).
Eventually I decided to release her from her bafflement, and explained they were water-heating panels, needing almost no maintenance whatsoever. We've had them for around 27 years, and they work well. Being water-filled (well, glycol), they are unlikely to cause a roof fire.
It dawned on me after the call that they most likely scan Google's satellite imagery and then use Street View to determine address and postcode. Since we have had the same landline number for almost three decades and are probably still in the (virtual) 'phone book, the rest is relatively easy.
It's not illegal, apart from the actual cold-call*. It is rather sneaky, however.
Has anybody else been approached in a similar way?
E.
*We did try the "Telephone Preference Service" some years back but it only encouraged them. AFAIK, it remains illegal in the UK to make sales cold calls to private individuals, TPS or otherwise.