Helpdesk short attention span

[RogerS]

Have I just been unlucky or is this endemic now ? Why are so many of them so trigger-happy and never bother to read all the way to the end before hitting the keys ? Is it down to their short attention spans firing off trivia all the time on social media ?

I like to think that I am pretty succinct and will detail an IT question accurately including s/w versions etc. But sometimes ...

This the latest

Me :

Date and times are approx. I am unable to set Notifications to On. This is because the NHS App needs to be authorised to send notifications by going to Settings on my Android phone and selecting it. However, the NHS App does not appear in the list of applications. So one cannot select it. And so one can't get Notifications from the NHS app.

I have restarted my Android phone. I have re-installed the NHS App.

Phone Samsung A23 5G Model SM-A236B/DSN
Android version 13

Happy to provide any diagnostics

NHS Support

Thank you for contacting the NHS Account Team

Please can you uninstall and reinstall the NHS App and then retry to turn the notifications on?

:eusa-doh: :eusa-doh:

 

[Cabinetman]

Ah well, you see Roger, where you went wrong was having anything to do with the NHS where computers or similar are concerned. The words Pi.. up and Brewery come to mind.

 

[AndyP]

That’s AI for you.

 

[Lurker]

Looks like a version of the old “switch off and on again “

 

[Fidget]

If you press and hold the icon you should get a little black box pop up



If you touch the little i in the top right, it takes you to



Where you should be able to control the notifications

HTH

Mostly just lurking but read the forum every day

 

[RogerS]

You're a star, Sir. Thank you.

bscene-drinkingcheers: