How do they do that, Axminster delivery

[AndyP]

Ordered Thursday PM, in my hands Sat 10am.

I know you guys get next day delivery and I have to order over £95 to get free delivery but still less than 2 days UK to France is pretty impressive. I did have to collect from the village post office (not many of those left in the UK ) but at less than a kilometre away that is no big deal.

Just have to turn the veg plot then watch the rugby, then maybe I can go play.

 

[9fingers]

I had a trip round the axi warehouse a few years back. It has robotic conveyor systems whereby a barcoded tray is shunted around the warehouse stopping off to collect all the items in your order and then on down to a packing area where it is boxed and shipped.
Web orders are printed/actioned almost as soon as you hit send and within an hour or so are on a pallet waiting to be collected by various delivery companies.
The system is nothing special for the Amazons of this world but I think it is quite impressive that Axi have invested to this degree as a family owned company (IIRC)

Bob

 

[Woodbloke]

Ordered Thursday PM, in my hands Sat 10am.

I know you guys get next day delivery and I have to order over £95 to get free delivery but still less than 2 days UK to France is pretty impressive. I did have to collect from the village post office (not many of those left in the UK ) but at less than a kilometre away that is no big deal.

Just have to turn the veg plot then watch the rugby, then maybe I can go play.

I'll get you the definitive answer Andy ...am in at AxHQ on Tuesday

I had a trip round the axi warehouse a few years back. It has robotic conveyor systems whereby a barcoded tray is shunted around the warehouse stopping off to collect all the items in your order and then on down to a packing area where it is boxed and shipped.
Web orders are printed/actioned almost as soon as you hit send and within an hour or so are on a pallet waiting to be collected by various delivery companies.
The system is nothing special for the Amazons of this world but I think it is quite impressive that Axi have invested to this degree as a family owned company (IIRC)

Bob

When you hit the 'submit' button on the 'pooter, your order is on the back of a wagon inside 15 mins...provided we're not too busy and trying to catch up on weekend orders - Rob

 

[RogerS]

.......
When you hit the 'submit' button on the 'pooter, your order is on the back of a wagon inside 15 mins...provided we're not too busy and trying to catch up on weekend orders - Rob

So we'd better get it right !!

 

[AndyP]

Ordered Thursday PM, in my hands Sat 10am.

I know you guys get next day delivery and I have to order over £95 to get free delivery but still less than 2 days UK to France is pretty impressive. I did have to collect from the village post office (not many of those left in the UK ) but at less than a kilometre away that is no big deal.

Just have to turn the veg plot then watch the rugby, then maybe I can go play.

I'll get you the definitive answer Andy ...am in at AxHQ on Tuesday

I had a trip round the axi warehouse a few years back. It has robotic conveyor systems whereby a barcoded tray is shunted around the warehouse stopping off to collect all the items in your order and then on down to a packing area where it is boxed and shipped.
Web orders are printed/actioned almost as soon as you hit send and within an hour or so are on a pallet waiting to be collected by various delivery companies.
The system is nothing special for the Amazons of this world but I think it is quite impressive that Axi have invested to this degree as a family owned company (IIRC)

Bob

When you hit the 'submit' button on the 'pooter, your order is on the back of a wagon inside 15 mins...provided we're not too busy and trying to catch up on weekend orders - Rob

All very impressive, as is the speed at which the carriers in the UK and France are able to move the package. I do not think I have ever had something delivered as quickly on a locally (France) sourced item.

 

[9fingers]

I think some of the UK carriers are starting to operate in France now. Last year I followed a DPD van for several km which was sign written in English and French.

If some of the UK delivery service levels are starting to appear in France it might start to make the traditional laissez faire attitude of French businesses wake up and smell le cafe.

Bob

 

[AndyP]

Fingers crossed Bob, but I will not hold my breath. Incidentally Axminster used DPD in the UK who handed my package over to Chronopost in France which is part of the, mostly state owned, La Poste group!

 

[9fingers]

I'm a great fan of DPD. They email you on the day of delivery with a 1 hr timeslot for their arrival and you can track the location of the van. A really useful fusion of several technologies in my book.

Bob

 

[Wizard9999]

I'm a great fan of DPD. They email you on the day of delivery with a 1 hr timeslot for their arrival and you can track the location of the van. A really useful fusion of several technologies in my book.

Bob

:text-+1: for DPD, top notch deliveries.

 

[AndyP]

Chronopost send an email day before delivery giving the option of home delivery or to a collection point. Always easier for me to pick it up from the post office.

 

[RogerS]

Chronopost send an email day before delivery giving the option of home delivery or to a collection point. Always easier for me to pick it up from the post office.

Just before Christmas, Chronopost delivered the Marrons Glaces from Fauchon to me before the email !! Pretty quick from France to here as well..couple of days IIRC.

 

[9fingers]

Having done a bit of digging, I see that Chronopost, DPD and Interlink are part of the same organisation so not surprising they have similar high service standards.

Bob

 

[RogerS]

When we buy stuff online, if it's a new company we always ask who they use as couriers. If they use Yodel then we will buy elsewhere.

 

[Rod]

I think DPD was founded in Germany - now Europe wide?
Best service by far though our local PO are quite good.
Amazon is good too

Rod

 

[RogerS]

....
Amazon is good too

Rod

You are joking, surely? Ever since Amazon ditched carriers like Parcelforce in favour of their sham-ateur Amazon Logistics (now there's an over-statement if ever there was one) we've stopped buying from them. Amazon Logistics make Yodel seem like DPD and that's saying something !!

 

[Rod]

Not here - I've had several deliveries this week and apart from arriving late afternoon ( which seems to be the norm for all our deliveries in our village ) they were spit on.
PO arrive early afternoon, DPD 16:30, Amazon 17:30.
Must be a location/driver issue?

Have you complained to Amazon?

Rod

 

[RogerS]

.....

Have you complained to Amazon?

Rod

That is also a pointless exercise in my experience!

 

[Wizard9999]

Contrast Axminster to a company selling filters. Item I want is £12, bulky though light as a feather so their standard online postage charge of £15 seems a little disproportionate. Emailed them to ask what a realistic postage cost would be but got the answer - £15, standard is standard. As they took the trouble to politely answer the email I would have thought they would be more pragmatic. Hey ho, I'll look harder elsewhere :lol: .

Terry.